- What is the return policy?
In the event you are not fully satisfied with your purchase, you may return it for a store credit ONLY ( NO REFUNDS NO EXCEPTIONS) .You have 7 days from the date you receive the merchandise to exchange it for another item from Royal Pink . A store credit will be issued ONLY if the merchandise is returned in its original, unworn condition. All Jewelry, bodysuits and Swimwear are FINAL SALE. If you are interested in returning your purchase, please contact us.If I purchase my merchandise today, how long will it take to arrive?
All packages are shipped by USPS MAIL.
We are not responsible for unexpected shipping delays caused by circumstances related to the courier itself.
Orders are fulfilled Monday-Friday. Please allow 1-3 business days for your order to be prepared.
*You will receive tracking information the day your order is shipped. Please allow 24 hours for you tracking information to update
*We are only able to ship to the address provided during checkout.
HOW TO RETURN AN ITEM?
It's really easy! Just follow these 4 steps:
1. Make sure you're within 7 days from the date your order was received. If it's been past 7 days, you cannot return the item. Unfortunately, you do not get to proceed to the next step. (But, you can gift the item to a close friend)
2. Email firstname.lastname@example.org with your name, items being returned, and order number.
3. Purchase a shipping label from a carrier of your choice. You are responsible for shipping costs.
4Return address will be given in email format
Once the item has been received, our Returns Department will contact you via email within 3-5 business days.
After your return has been processed, we will issue and e-Gift Card. The e-Gift Card will be sent via email.